Variables

Troubleshooting variable issues in templates.

Variables Show as Literal Text

Symptom: Variables appear as ${{ .user.username }} instead of actual values.

Solutions:

• Check syntax: ${{ .group.name }} not {{ .group.name }}
• Ensure double curly braces with space
• Verify variable name is correct

Variable Not Found

Symptom: Error about undefined variable.

Solutions:

• Verify variable exists in system, user-defined, or custom variables
• Check variable is accessible in the current zone
• For user-defined variables, ensure they’re created in web interface
• For custom variables, ensure they’re defined in template

Protected Variable Empty

Symptom: Protected variable shows empty when editing.

Explanation: This is expected behavior. Protected variables don’t display values when editing for security.

Solution: Re-enter value if you need to change it.

Variable Works in One Zone But Not Another

Symptom: User-defined variable works in some zones but not others.

Solutions:

• Check variable zone restrictions
• Ensure variable is not limited to specific zones
• Create zone-specific variables if needed